SUPPORT

Reach us by email, WhatsApp or phone. We reply within 48 hours.

send query
contact info
01

admin@catwatchful.com

02

(+598) 91-462-655

(10am-6pm GMT-3)
03

Whatsapp 24/7

04

Millan 4931, MVD – Uruguay. CP:11700

Before contacting us

The app is not syncing

Make sure the monitored phone has an internet connection and the app is still installed. Data updates automatically every few minutes.

I forgot my password

You can reset your password from the control panel login screen, using the email you signed up with.

Support hours

We reply Monday to Friday from 10am to 6pm (GMT-3) and 24/7 on WhatsApp. Typical response time is under 48 hours.

Installation questions

If your question is about how to install or set up the app, the How to Use guide and the FAQ solve most cases.

Check the installation guide or the frequently asked questions to resolve doubts instantly.