Frequently Asked Questions About Android Monitoring

Do you have any questions about CatWatchful? Find the answers to the most frequently asked questions here.

CatWatchful is a parental-control app for Android. It brings the activity of the supervised phone together in one panel —messages, social media, calls, location, and app usage— to help you look after your child. It installs on the phone and you review everything from your panel, in the browser.
You need physical access to the supervised phone once: you download and install the app with the code you receive when you buy, grant the permissions it asks for during the setup wizard, and that's it. After that, everything is reviewed from your panel, without touching the phone again.
It depends on who you are supervising and in which country. With a minor child in your care the law usually recognizes your duty to supervise; on an adult's phone, without their consent, it is a crime in almost every country.
No. To supervise an Android phone you have to install the app on it; it can't be done with just the number or remotely. Installation takes a few minutes and is done once.
No. You need the phone in hand to install the app. There is no real way to supervise an Android without that step; be wary of anyone who promises otherwise.
Partly. The file explorer and the commands you send from the panel respond right away; location and the rest of the activity arrive as reports every so often, as long as the phone has a connection. Your panel shows the time of the last report.
No: CatWatchful runs in the background, adds no icon to the home screen and shows no notifications, so it does not interrupt normal phone use. Even so, we recommend telling your child that the phone is supervised. With a minor in your care the law recognizes your duty to supervise, but monitoring an adult's phone without their consent is a crime in almost every country — we explain this in our guide on whether it is legal to monitor a child's phone.
The information is reviewed remotely: you open your panel from any browser, wherever you are. What can't be done remotely is installing the app: for that you need the phone in hand, once.
No. The phone needs an internet connection to send the reports to your panel. With no signal, nothing updates until it comes back.
No. The phone must be on and connected to send the information. Switched off, it doesn't report.
Yes. The app works with an internet connection (Wi-Fi or mobile data), so the phone doesn't need a SIM card.
Yes, with the Gold and Platinum plans: messages and audio appear in your panel as they arrive. The Medium plan does not include WhatsApp.
In any country. It only needs an internet connection on the supervised phone to send the information to your panel.
It depends on the plan: Medium covers 1 device, Gold 2 and Platinum 3. If you need to supervise two children’s phones, Medium is not enough.
Yes. Data is transmitted and stored encrypted, and only you, with your password, can access it from the panel.
Write to our support team by email at admin@catwatchful.com or on WhatsApp. We help you with installation and with any question about the features.
There are three plans: Medium (1 month, 1 device), Gold (2 months, 2 devices), and Platinum (12 months, 3 devices). You can try it free for 3 days, no card, before choosing.
No. CatWatchful works on any standard Android (8.0 or later), without root or jailbreak. It installs as a normal app, without modifying the phone's system.
The phone reports every so often while it has a connection, not continuously. Your panel shows the time of the last report, so you know how recent what you are looking at is. With no signal, nothing updates until it comes back.
Yes, whenever you want, from your panel. There are no long-term contracts or cancellation fees.
Yes. From your panel you can upgrade or downgrade your plan whenever you want, with no change fees.
Yes. We offer a 3-day free trial, no card, so you can see how it works before buying.
From our official site: you choose the plan that suits you and complete the purchase online. When you finish, you receive the code to install the app.
Yes, and they stay in your panel. It is one of the most invasive features, so it is best used when there is a specific reason, not as background monitoring.
Yes, by activating it from your panel. It also records whoever is nearby without their consent, so it is meant for an emergency or a serious suspicion.
Yes: number, contact, duration, time and the recording. Mind the law: a call involves a second person who did not consent, and that changes from country to country.
Yes. Messages are logged in your panel as they arrive, so they are still there even if they are later deleted from the chat. Anything from before the installation cannot be recovered.
You will see the conversations on WhatsApp, Instagram, Facebook and other networks, with their contacts and messages, on the Gold and Platinum plans.
You can try it free for 3 days, no card required. And Google Family Link is free and covers location and time limits: if that is enough for you, it is enough.
The one that covers what you actually need, respects data and works with consent. Comparing is worth more than looking for a ranking.
Family Link is free and covers time limits and location; Qustodio is paid and adds content filters and reports.
Many free spy apps are unsafe: they may contain malware, steal the phone's data or stop working without notice. To protect your family, use a monitoring app from an identifiable company with a clear privacy policy and data encryption, like CatWatchful, instead of anonymous, free software of dubious origin.
The WHO does not recommend screens before age 2, and the American Academy of Pediatrics before 18 months, except for video calls; from 2 to 5, one hour a day at most; from age 6 most bodies give no figure and ask that screens not displace sleep, physical activity or school.
Mood changes when using the phone, unknown contacts, secrecy, anxiety or withdrawal. The sooner it is spotted, the better.
You install the app on your child's phone with your code, grant the permissions the assistant asks for, and activity starts showing in your panel. It takes a few minutes.